Reference

Privacy Policy for Indonesia account data

Your account data, wallet records for DANA, OVO, GoPay and QRIS, and device checks are handled under one Privacy Policy before you open the lobby.

DANA dataOVO recordsGoPay checksQRIS receiptsCookie controls
line toto Privacy Policy for Indonesia account data
CONTACT PATHS

Privacy help for DANA account checks

Privacy questions need a clear route, not a long chase through menus. We give you three contact paths so you can ask about wallet records, login activity, cookie settings, or account data changes. Our team is available every day from 09:00 to 23:00 WIB through live chat and the help ticket form, with a privacy inbox handled during the same service window.

Team online

Live chat privacy check

Use live chat from the account menu when you want us to check login history, wallet records, or cookie settings. We answer every day, 09:00-23:00 WIB, and ask for one account detail before changes.

Privacy inbox route

Send a privacy request through the email form in the footer if you need a written reply. Include your account name, registered mobile number, and the payment rail involved, such as DANA or QRIS.

Help ticket record

Open a help ticket when the request needs a traceable case number. We use tickets for data copy requests, account detail corrections, wallet reference checks, and follow-up replies after identity matching.

ACCOUNT CARE

Account data controls inside line toto

We handle Privacy Policy work as part of daily account operations, not as a separate promise page. That means wallet checks, cookie choices, password resets, and data requests follow repeatable steps.

Data we collect

We collect the details needed to run your account: mobile number, username, password record, payment name, IP address, device type, and session time. Game activity for Aviator, Bingo, or Fish Hunter is linked to account security checks.

Wallet record handling

For DANA, OVO, GoPay and QRIS, we keep transaction references, time stamps, amount status, and payout verification results. We do not request wallet PINs, app passcodes, or private banking screens during privacy checks.

Cookie choices

Cookies keep your session active and remember basic device settings. On Android Chrome, open Settings > Site settings > Cookies; on iPhone Safari, use Settings > Safari to manage browser storage before logging in again.

Account security steps

If a login looks unusual, we may ask for a password reset, one-time code, or payment reference match before showing wallet data. These checks help keep your account records from being shared with the wrong person.

Retention and removal

We keep account and wallet records only as long as needed for service, dispute handling, security checks, and legal duties. Deletion requests are processed after identity matching and any open payout or account case is settled.

Correction requests

If your mobile number, account name, or payment label is wrong, go to Profile > Account Details and send a correction request. Support may ask for a QRIS or GoPay reference before updating wallet data.

Privacy Policy questions from Indonesia accounts

These answers focus only on how we collect, use, protect, and change account data. They cover the questions we receive most often after you open an account, add a DANA or QRIS wallet path, manage cookies, or ask support for a data change. For account access, availability depends on local law.

We collect your mobile number, username, password record, IP address, device type, and session time. If you add DANA, OVO, GoPay or QRIS, we also keep the submitted payment name and transaction reference.

No. We record payment references, time stamps, amount status, and account name checks, but we do not request or store wallet PINs, app passcodes, or private screens from DANA, OVO, GoPay or QRIS.

Open a help ticket from your account menu or use the privacy email form in the footer. Include your registered mobile number and a recent wallet reference so we can match the request before sending data.

Yes. Go to Profile > Account Details and submit the change request. For wallet labels, support may ask for a DANA, OVO, GoPay or QRIS reference to confirm that the record belongs to your account.

Device and browser data helps us detect unusual logins, protect wallet records, and keep sessions from being taken over. We use IP address, device type, browser version, and session time for security checks.

Cookies keep your login session active, remember basic display settings, and help us detect repeated failed access. You can manage them in your browser settings, then sign in again to refresh your session.

You can request deletion through live chat or a help ticket where local law permits. We first match your identity, settle any open payout or account case, then process records that can be removed.